How I Got Here:
I began this process with my project group a couple of months ago. We decided that the bug in our life that we wanted to find a solution for was seating in public settings. We began by interviewing other students at Cal to determine how people felt about public seating on campus, around campus, or just in general.
A possible bias in our study is that all of the users that we interviewed were college-aged, Cal students. However, a study showed that millennials (college-aged people) had the highest percentages of library use, which made them our target audience. We conducted twelve interviews and were able to gather some common threads. We noticed that the most common use of public seating in all of our users was for studying, which entailed going either to a library or cafe. We also noticed that there were more complaints about the library in terms of possible issues it creates while studying, which makes sense because a library is supposed to be designed to cater to a study environment and cafes are not, which makes it understandable as to why the cafes did not receive as many complaints about the environment and set up.
Some of the common complaints about libraries included the access to outlets, the design of outlets, the design of tables, and the comfort of chairs. However, the biggest deterrent and nuisance for users was when they would go to the library and all of the seats were full, so they were unable to study in that location. Overall, one of the most common things that users said they would like is a way to know if there are seats available .
This led me to my solution of creating an app that would tell users how many seats are available in each library, so that they could make a decision about what library to go to before actually traveling there. In order for the app to work, there would need to be some sort of system in the library that would track how many people are going in and out. As for the app itself, I began with an idea of just listing the libraries and how many seats were there. Then, I though about making it into a map, so that users could actually see where the libraries were to make decisions based on what was near them. After showing low fidelity and mid fidelity versions of my project to different users, I decided to also incorporate directions into my project. So now when a user selects ta library, they can receive directions to the library from their current location.